Order, Ship, Returns Information
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of the C&C Sutlery website, the Spirit Horse Enterprises, Inc. website, and any other websites that are for divisions of Kinga Enterprises, Inc. agree that access to and use of these sites are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
TERMS AND CONDITIONS
Accurate measurements enable us to ship you the correct size the FIRST time. Please click see our Clothing Ordering Instructions.
HOW TO ORDER:
SHIPPING & HANDLING INFO:
- Don't forget to include SHIPPING & HANDLING in the total payment.
- Large orders require additional shipping payment. Call us: 1-208-398-7279 Monday - Friday 8:30 AM - 4:30 PM MOUNTAIN TIME for these costs.
- If Your Order totals the amount shown below, ESTIMATED shipping & handling costs will be:
$00.01 - $25.00..................$14.00
$25.01 - $50.00 .................$17.00
$50.01 - $75.00 .................$19.00
$75.01 - $100.00 ...............$20.00
$100.01 - $125.00 ...............$21.00
$125.01 - $150.00 ...............$22.00
$150.01 - $200.00 ...............$23.00
For $200.01 and above, add $7.00 for every additional $100.00 of purchase amount.
- We require extra shipping payment on heavier item orders due to:
The extra weight involved when packing several wool garments or
The extra weight of non-clothing merchandise orders or
The extra size of non-clothing merchandise orders.
- NEXT DAY and 2ND DAY AIR shipping costs are ESTIMATES. Exact cost is determined one the order is boxed, weighed, measured and the address entered into the shipping system.
- Your order usually ships between 2 - 4 weeks. Often we can ship directly from stock. You should have your products within 30 days. SPECIAL ORDERS ARE AN EXCEPTION.
- If you have questions regarding shipping please call us at 1-208-398-7279 Monday - Friday 8:30 AM - 4:30 PM MOUNTAIN TIME.
OUT OF STOCK ITEMS AND BACKORDERS:
We make every effort to ship the complete order. However, sometimes items may be out of stock. We make every effort to restock these items in a timely manner. At times it is impossible to get certain items quickly. We can ship your order as a partial and backorder the out of stock item(s). Backorders are shipped immediately once we have received the items. If you decide it is taking too long to get your item contact us and we will refund the item cost.
You can always email < firstname.lastname@example.org > or call 1-208-398-7279 Monday - Friday 8:30 AM - 4:30 PM MOUNTAIN TIME for status of your order. Please include your 5 digit order number.
FOREIGN CUSTOMERS and ORDERS SHIPPED OUTSIDE OF THE UNITED STATES:
- The shipping charges shown on your invoice are incorrect and will be removed from your order total.
- Correct shipping charges will be determined at the time the items are boxed per US Postal Service rates based upon the weight of the package and its destination. These correct shipping charges will be added to your order total and charged to the credit card on file.
- Shipping will be via US Postal Service and the package will be insured and tracked.
MERCHANDISE DAMAGED IN SHIPMENT:
YOU MUST CONTACT C&C SUTLERY FIRST at 1-208-398-7279.
- While every effort has been made to be as accurate as possible in the pricing in our on-line and paper catalog, mistakes can happen. We reserve the right to correct errors.
- Our prices are subject to change without notice.
- We strive to keep our prices below those of our competition.
We have been in the Civil War and Indian War period clothing business since 1976 manufacturing all types of wool coats, wool jackets, wool vests, wool pants, cotton shirts, ladies dresses and more. We ship all over the world. We can custom make wool & cotton garments for you as well.